Our services.

Strategy

Invest in your business.

To better position your company in the marketplace, JAG Consultants will identify your target market, analyze your competitors, define your unique value proposition, and craft a clear positioning statement that highlights the key elements setting you apart from the others, all while considering your customer needs and market trends.

  • Customer Insights

  • Market Research and Trends

  • Problem-Solving

  • SWOT Analysis

Communication

Invest in building trust and credibility.

Written and verbal communication with your customers should be an ongoing dialogue used for maintaining a strong understanding of how your customer’s needs evolve.

JAG Consultants will tailor your messaging to resonate with your customer’s needs and preferences.

  • Client Messaging

  • Customer Engagement

  • Internal Communication

  • Presentations & Webinars

Project Management

Invest in organized execution.

From your initial idea, JAG Consultants will oversee every element from task execution and risk mitigation to communication with key stakeholders and project closure, ensuring everything runs smoothly and aligns with each project’s overall objective.

  • Content Review: Employee handbook, Policies & Procedures, Marketing Materials, Website

  • Paperless Payroll: Stop cutting paper checks

  • State and Federal Program Requirements: MD Department of Labor FAMLI Program

Training & Development

Invest in your team.

JAG Consultants will assemble, recommend, and implement solid training programs to strengthen your team. Single Day training can include, but are not limited to the following options:

  • Active Listening

  • Communication Techniques

  • Conflict Resolution

  • Working with Difficult Personalities

Customer Success

Invest in your customers.

Together, with JAG Consultants, let’s achieve the highest levels of customer satisfaction and retention by building strong relationships and helping them solve their problems.

  • Customer Onboarding Processes

  • Customer Outreach Programs

  • Leveraging your Google reviews

  • Resolving Complex Issues

Patient Experience

Invest in your patients.

Strong and effective communication and marketing practices carry over into the healthcare industry to ensure the patients served are having positive experiences.

With over 40 years of personal patient experience, let JAG Consultants assist with elevating your patient experiences.

  • Acting on Patient Feedback

  • Improved Patient Communication

  • Managing Patient Expectations

  • Personalized and empathetic interactions

Industries we serve.

  • Assisted Living Facilities

  • Construction

  • Education

  • Finance

  • Food Service

  • Healthcare

  • Healthcare Administration

If you do not see your industry, please contact us.

  • Home Maintenance & Repairs

  • Hospitality

  • Insurance

  • Landscaping: Commercial and Residential

  • Legal

  • Manufacturing

  • Non-profits

  • Nursing Homes

  • Public Administration

  • Real Estate

  • Retail

  • Sports Medicine

  • Technology

  • Telecommunications

  • Transportation

  • Utilities

  • Veterinary Services